About 360Works Cloud FileMaker Hosting
Cloud Hosting Services
360Works offers FileMaker hosting plans to safely keep your data in the cloud and provide access to your FileMaker solutions in FileMaker Pro Advanced, FileMaker Go, and FileMaker WebDirect. It has always been a best practice to move your FileMaker Server to cloud hosting for more security and scalability. Now, it is more critical than ever to move away from on-premise hosting and put your FileMaker data on the cloud where everyone can access it no matter where they are working from. At 360Works, we recognize how important this is, and we are offering complete FileMaker hosting services.
Once you sign up for FileMaker Hosting with 360Works, you can cancel anytime within the first 7 days. Try now, risk free!
Benefits of Hosting with 360Works Cloud
Why thousands of FileMaker developers and businesses have trusted us for over 25 years. View pricing · Learn about Skyscraper VDI
$10,000 Backup Guarantee
360Works is so confident in our automated backup process that we offer a $10,000 guarantee in case you ever lose data without an available backup. See full terms at the bottom of this page. See backup guarantee terms
Ransomware Protection
We use AWS snapshots to create non-writable, non-deletable daily backups. Even if an attacker encrypts or deletes your live data, the backups remain completely untouchable.
Free FileMaker Server Upgrades
When a new FileMaker Server version ships, we update your server at no charge — when you're ready. Downtime is usually under 10 minutes because we spin up a parallel server first.
MirrorSync Pre-installed
Your server ships with MirrorSync pre-installed (license sold separately), making it easy to deploy offline copies to laptops, iPads, and iPhones — or push developer changes with one click.
Full Migration Service
Moving from your current server? Just call us. We'll remotely connect, transfer all your files, configure backups, and custom schedules — usually with less than an hour of downtime.
After-Hours Priority Support
For $30/month per server, get a direct-dial number staffed 7am–11pm ET, 7 days a week by full-time 360Works engineers — not an outsourced call center.
AWS Certified — Amazon Partner Network
We've run on AWS since 2008, have two AWS Architect-certified staff, and are APN members. You benefit from deep FileMaker + AWS expertise built over decades.
Multi-Region Disaster Recovery
We can set up synchronized servers across multiple global regions, so your business stays online even if an entire AWS region goes offline. Contact us for details.
Global Reach — Fastest Performance
Deploy your server in 60+ locations worldwide, putting it as close as possible to you and your users for the lowest latency and fastest FileMaker performance.
Where we Host
Frequently Asked Questions
360Works maintains automated daily backups and is so confident in the process that we offer a $10,000 guarantee if you ever lose data without an available backup. We also use AWS snapshots that are non-writable and non-deletable, so even ransomware attacks cannot destroy your backups.
Yes. We offer a full migration service at no extra charge. Our team will remotely connect, transfer all your files, configure backups, and set up custom schedules — typically with less than one hour of downtime.
We support all current and recent FileMaker Server versions. When a new version ships, we upgrade your server free of charge at your convenience. Downtime during upgrades is usually under 10 minutes because we spin up a parallel server first.
Provisioning is fully automated. After signing up, your server is typically live within minutes. Our setup wizard walks you through hardware selection, region, and configuration.
Yes. There are no long-term contracts. You can cancel anytime from the portal dashboard. We also offer a 7-day risk-free trial — if you cancel within the first 7 days, you will not be charged.
Yes. For $30/month per server, you get a direct-dial number staffed 7am–11pm ET, 7 days a week by full-time 360Works engineers. Standard support is also available via email for all plans.
Monthly Pricing Plans
Byte - starting at $75/month | Megabyte - starting at $110/month | Gigabyte - starting at $180/month |
|---|---|---|
| 2 Processing Cores | 2 Processing Cores | 4 Processing Cores |
| 4 GB RAM | 8 GB RAM | 16 GB RAM |
| 60 GB Boot | 60 GB Boot | 60 GB Boot |
| 20 GB Database HostingVolume | 20 GB Database HostingVolume | 20 GB Database HostingVolume |
| 100 GB Backup | 100 GB Backup | 100 GB Backup |
| 25 GB Data Transfer | 25 GB Data Transfer | 25 GB Data Transfer |
| Server Monitoring | Server Monitoring | Server Monitoring |
Extended (Priority) Hosting Support
All Hosting Clients can receive free support for their hosting environments during our business hours (10:00 AM - 6:00 PM Eastern Time/Monday - Friday) using our ticket submission service and will have their issues addressed on a first come, first served basis.
However, for clients who desire immediate assistance for any issues that occur, we have Priority Hosting Support available at a fee of $30 per month. Clients with Priority Hosting Support will have their tickets sent to the top of the queue for immediate response and also have access to our hotline which is open 7 AM - 11 PM Eastern Time / 4 AM - 8 PM Pacific Time, 7 days a week.
For all 360Works hosting support, please note: support only applies to problems with FileMaker Server itself. This does not cover issues related to other services such as MirrorSync, plugins or user issues.
Why 360Works Hosting?
360Works Hosting | FileMaker Cloud |
|---|---|
| Full support for the Data API | Data API is unusable due to a serious bug |
| Full support for XML Custom Web Publishing | No XML Custom Web Publishing |
| Full IPv4 and IPv6 Support | No IPv6 support, only IPv4 |
| Supports all licensing types (teams, concurrent, site license, solution bundle) | Only supports licensing for teams |
| Login with regular FileMaker Accounts, Active Directory, or OAuth with Amazon, Facebook, and Google | Login only with Claris ID, which must be purchased for all users, even ones who already own FileMaker. This also creates problems for working on offline copies, which can’t use Claris ID. |
| Tested support for up to 500 users | Tested support for up to 250 users |
| Supports ODBC / JDBC access | No ODBC / JDBC support |
| Supports any type of scheduled script | Only supports backup scheduled scripts |
| Available in the United States, Canada, Europe, Japan, and Australia, plus South Africa, India, Singapore, Bahrain, and Brazil. | Available in the United States, Canada, Europe, Japan, and Australia |
| Supports server-side plug-ins for scheduled scripts, Perform Script on Server, and Web Direct. | No server-side plugin support |
| Supports automated deployment of new database versions with 360Deploy | Deploying a development version to the production server is a manual task |
| Upgradeable to 24,576 gigabytes of RAM, 224 CPUs | Upgradeable to 64 gigabytes of RAM, 16 CPU |
| Pay per quarter (3 months) in advance | Pay per year in advance |
| Supports automatic file downloads for MirrorSync users | Does not support downloads via API, administrator must do this manually in web console |
| Supports multi-server synchronization setups | Does not have any API to upload or download files, making this impossible |
| Supports encrypted or unencrypted databases | Only supports encrypted databases, making it inconvenient for offline synchronization |
360Works Hosting | FileMaker Cloud |
|---|---|
| No OData support | Supports OData standard |
| Does not support multi-factor authentication | Supports multi-factor authentication |
Pricing, 20 Users:
360Works Cloud (Megabyte, 8 gigabytes RAM) | FileMaker Cloud Essentials | FileMaker Cloud (8 gigabytes RAM) | |
|---|---|---|---|
| Annual Cost (Including Licensing) | $5,020 | N/A, only supports 5-10 users | $10,320 |
| Storage | 20 gigabytes data + 100 gigabytes backup. Additional 100 gigabytes of storage would add $240 to annual price. | N/A, only supports 5-10 users | 120 gigabytes data |
| Annual Cost for Additional Storage | $2.40 per gigabyte | N/A, only supports 5-10 users | $6.00 per gigabyte |
| Max Files | 256 | N/A, only supports 5-10 users | 125 |
Pricing, 5 Users:
360Works Cloud (Byte, 4 gigabytes RAM) | FileMaker Cloud Essentials | FileMaker Cloud (4 gigabytes RAM) | |
|---|---|---|---|
| Annual Cost (Including Licensing) | $1890 | $1,260 | $2,588 |
| Storage | 20 gigabytes data + 100 gigabytes backup. Additional 100 gigabytes of storage would add $240 to annual price. | 10 gigabytes data, non-upgradeable | 30 gigabytes data |
| Annual Cost for Additional Storage | $2.40 per gigabyte | Cannot add storage | $6.00 per gigabyte |
| Max Files | 256 | 3 | 125 |
Paying for Hosting Service
Auto Recurring payments are generated quarterly at the beginning of the last month of each quarter to the credit card on file. Initial quarterly payment will be prorated to the start date of hosting service.
Online access to your billed account activity is available through our Client Payment Portal at www.payments.360works.com using your assigned access code emailed to you upon initial setup. You also have the ability to change or update your payment information through this Client Payment Portal.
A one-week initial trial is included with all new service, in which time you can cancel hosting service at no charge.
You can cancel anytime with 1 month notice. Cancellations must be emailed to support@360works.com. Cancellations will be confirmed by email reply within 48 hours of receipt of your request. If you do not receive a reply confirmation in this time, please call our office and resend email to assure a timely cancellation.